Listening to Children and Young People

Do you regularly obtain the views of children and young people?

Do you ask what difference the service has made to their lives?

One of the ways that we can assess the quality of the services we provide is to seek feedback from children and young people.

The LSCB Monitoring & Evaluation Sub Committee has made it a priority to include feedback from children, young people and their families in all quality assurance activity.

In December 2014 a multi agency audit to test the robustness of the inter-agency response to child sexual exploitation in Brighton & Hove, included interviews with a sample of young people who had been provided with a service.

Although this was a small sample, the young people gave some interesting feedback about whether they felt they had been listened to and made suggestions about what help could be useful for them and other young people in a similar situation.

The below diagram captures some of the key messages from the young people;

10 key messages

Please consider these messages when working with children and young people.

The LSCB will continue to involve children and young people in how we provide our services and to help us to do this we are piloting the See Me Hear Me Framework, from the Office of the Children’s Commissioner for England, which looks at the relationships professionals have with the children and young people they provide a service to.

Look out for future updates on this progress on this website and the LSCB Newsletters.